Shipping policy

At TOTE by Becky, each order is handled with care and attention to detail. Because all of our items are luxury resale pieces, we take time to verify, package, and ship securely. Please read the terms below carefully before completing your purchase.

Processing Time

• Standard order processing time is 1–3 business days after payment is received.
• During holidays, scheduled store breaks, or vacation closures, shipping may be temporarily delayed.
• Any planned shipping delay or vacation hold will be clearly posted on our website announcement bar, Shopify store header, or social media pages prior to your order.
• Orders placed during these posted periods will be processed immediately upon our return in the order they were received.

Shipping Methods & Delivery

• Orders are shipped via USPS Priority Mail, UPS, or FedEx, depending on value and destination.
• Tracking information will be emailed once your package ships.
• Most deliveries arrive within 7-10 business days of shipment (excluding weekends and holidays).
• Signature confirmation may be required for high-value purchases.

Delays & Closures

• TOTE by Becky is not responsible for shipping delays caused by weather, carrier issues, or circumstances beyond our control.
• Orders placed during vacation periods or store closures will not be eligible for cancellation or refund due to processing delays that were clearly communicated prior to purchase.
• We appreciate your patience and understanding during these times.

Lost, Stolen, or Damaged Packages

• Once an order has been scanned and accepted by the carrier, TOTE by Becky is not liable for lost or stolen packages.
• Please ensure your shipping address is correct before checkout.
• If an item arrives damaged, notify us within 48 hours with photos so we can assist with a carrier claim.